SHIPPING & DELIVERY

HOW DO WE SHIP OUR PACKAGES?

Packages from our warehouse in Australia will be shipped by Australian Post or Sendle depending on the weight and size of the product.

DO WE SHIP WORLDWIDE

Yes. We are proud to offer international shipping services to over 75 countries and islands world wide. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

PROCESSING TIME

All orders are processed within 48 hours after purchased and is shipped within 2-3 business days.

HOW LONG DOES SHIPPING TAKE?

Shipping time varies depending on your location and customs in your region. *PLEASE NOTE THE FOLLOWING ARE ESTIMATIONS*

Australia 3 - 10 buisness Days

United States 10 - 20 Business Days,

Canada, Europe 10 - 20 Business Days

New Zealand 10 - 20 Business Days

Mexico, Central America, South America 15 - 30 Business Days

THIS DOES NOT INCLUDE PROCESSING TIME

DO WE PROVIDE TRACKING INFORMATION?

Yes, you will receive an email once your order has been shipped from our warehouse, this contains your tracking information. If you have not receive your tracking info within 5 days, please contact us.

MY TRACKING INFO SAYS "no information available at moment"

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 days ago and there is still no information on your tracking number, please contact us

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items may be in the same package, however depending on size and weight.

Yes, we provide Free standard shipping on all Australian orders over $120

If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused and in its original packaging.