Packages from our warehouse in Australia will be shipped by Australian Post or Sendle depending on the weight and size of the product.
SHIPPING & DELIVERY
HOW DO WE SHIP OUR PACKAGES?
DO WE SHIP WORLDWIDE
Yes. We are proud to offer international shipping services to over 75 countries and islands world wide. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
PROCESSING TIME
All orders are processed within 48 hours after purchased and is shipped within 2-3 business days.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies depending on your location and customs in your region. *PLEASE NOTE THE FOLLOWING ARE ESTIMATIONS*
Australia 3 - 10 buisness Days
United States 10 - 20 Business Days,
Canada, Europe 10 - 20 Business Days
New Zealand 10 - 20 Business Days
Mexico, Central America, South America 15 - 30 Business Days
THIS DOES NOT INCLUDE PROCESSING TIME
DO WE PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order has been shipped from our warehouse, this contains your tracking information. If you have not receive your tracking info within 5 days, please contact us.
MY TRACKING INFO SAYS "no information available at moment"
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 days ago and there is still no information on your tracking number, please contact us
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items may be in the same package, however depending on size and weight.